CRAAAI Chairman Petition Ikeja Electric Plc Over Crazy Bills, Harassment

 The Chairman of Consumer Rights Awareness Advancement Advocacy Initiative, CRAAAI, Mr Moses Igbrude has petitioned the Managing Director of Ikeja Electric Plc over harassment and crazy bills arising from estimated bills.

The helmsman of the consumer non-governmental organization posited in the petition dated January18,2018 he signed alongside the Secretary  that the crazy bill of N88,290.60 would not have emerged if the officials of the Electric company agree to read meters instead of forcing estimated bills down the throat of Nigerian consumers.

Recounting his ordeal; the petition stated they were once “issued with disconnection notice on 9/10/2017 as the light was being disconnected. I paid reconnection fee of #1,000: 00 plus #15,000 and # 5,500 paid much earlier that same month making #20,500.00. All my protest over years of estimated billing fell on deaf ears.

He stated that on January 15, 2018 an estimated bill of #12,429.27 was received for December, 2017, a period of holiday when he was away from Lagos. And the Next day, January16 was issued a disconnection notice dated 15/01/2018 signed by Mr Julius Folorunsho that he must pay a minimum #30,344.54 or be disconnected.

He therefore queries ”Does article 14 of consumer right no longer apply since monthly bills now are shared according to the discretion of your company without minding what the consumer are using. It is evident that the issue of estimated bills will not be solved soon since the Discos appear to be benefitting from the present status quo where consumers are at your mercy.”

In the light of recent experiences, CRAAAI demanded a” full explanations on items 3, 5, 7, 13 and 14 of consumer Rights and obligations. Disconnection notice has it no time /date to carry out the order…….Why is it that my complaint of outstanding legacy issues of estimated bills not being addressed?”

Speaking on Nigerian consumers and the poor services Discos across the country are providing maintained that the Discos should retain their staff in order to erase what he termed” their NEPA mentality”, saying that good corporate governance and professional conducts can go a long way to improve services in the electric sector.

He stressed that CRAAAI will continue to fight for the Nigerian consumers whenever and wherever he can, adding that the NGO is preparing to take the battle to the schools in the New Year.

On Monday, January 22, 2018, 2:15:24 PM GMT+1, Bright Project <bpvmedia@yahoo.com> wrote:

CRAAAR Chairman Petition Eko Electric Over Crazy Bills , Harassement

 

The Chairman of Consumer Rights Advancement Awareness& A Initiative ,Mr Moses Igbrude has petitioned the Managing Director of Eko Electric Ltd over harassment and crazy bills arising from estimated bills.

The helmsman of the consumer non-governmental organization posited in the petition he signed alongside the Secretary  that the crazy bill of N88,290.60 would not have emerged if the officials of the Electric company agree to read meters instead of forcing estimated bills down the throat of Nigerian consumers.

Recounting his ordeal; the petition stated they were once “ issued with disconnection notice on 9/10/2017 as the light was being disconnected. I paid reconnection fee of #1,000: 00 plus #15,000 and # 5,500 paid much earlier that same month making #20,500.00. All my protest over years of estimated billing fell on deaf ears.

He stated that on January 15,2018  an estimated bill of #12,429.27 was received for December, 2017,  a period of holiday when he was away from Lagos. And the Next day, January16 was issued a disconnection notice dated  15/01/2018 signed by Mr Julius Folorunsho that he must pay a minimum #30,344.54 or  be disconnected.

He therefore queries”Does article 14 of consumer right no longer apply since monthly bills now are shared according to the discretion of your company without minding what the consumer are using. It is evident that the issue of estimated bills will not be solved soon since the Discos appear to be  benefitting from the present status quo where consumers are at your mercy.”

In the light of  recent experiences,CRAAAI demanded a” full explanations on items 3, 5, 7, 13 and 14 of consumer Rights and obligations. Disconnection notice has it no time /date to carry out the order…….Why is it that my complaint of outstanding legacy issues of estimated bills not being addressed?”

Speaking on Nigerian consumers and the poor services Discos across the country are providing maintained that the Discos should retrain their staff in order to erase what he termed”their NEPA mentality”, saying that good corporate governance and professional conducts can go a long way to improve services in the electric sector.

He stressed that CRAAI will continue to fight for the Nigerian consumers whenever and wherever he can,adding that the NGO is preparing to take the battle to the schools in the new year.